Shipping & Return Policy

Effective Date: 01-Jan-24

Shipping Policy

Order Processing

Orders are processed within 1-3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

Standard Shipping: Delivery within 5-7 business days.

Express Shipping: Delivery within 2-3 business days (additional charges apply).

International Shipping: Delivery times vary depending on the destination and customs processing.

Shipping Charges

Shipping charges are calculated based on the product weight, dimensions, and delivery location.

Free shipping may be available on certain products or during promotions.

Order Tracking

Once shipped, you will receive a tracking number via email or SMS to track your order.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.

Certain remote locations may have longer delivery times.

Return & Refund Policy

Eligibility for Returns

Returns are accepted within 7-14 days from the delivery date.

The product must be unused, in original packaging, and with all accessories included.

Returns are not accepted for software, digital products, and customized orders.

Return Process

Request a Return: Contact our support team at [email protected] with your order details.

Receive a Return Authorization (RMA): You will receive a return approval and shipping instructions.

Ship the Product Back: Use the provided return label (if applicable). Return shipping costs may be the customer’s responsibility unless the product is defective or damaged.

Inspection & Refund Processing: Upon receiving the item, we will inspect it and process a refund within 7-10 business days.

Refunds

Refunds will be issued to the original payment method.

Shipping charges are non-refundable, except for defective or incorrectly shipped products.

A restocking fee (10-20%) may apply for opened or non-defective items.

Exchange Policy

If you receive a defective or damaged item, we offer replacement or exchange at no additional cost.

Non-Returnable Items

Software, licenses, digital products, and downloaded content.

Items damaged due to misuse, unauthorized repairs, or customer negligence.

Clearance or final sale items.

Contact Information

If you have any questions or need assistance with cancellations or refunds, please contact us:

Changes to This Policy

We may update this Shipping & Return Policy from time to time. Any changes will be posted on this page with an updated effective date.

By placing an order with Varnet Solutions Private Limited, you agree to this Shipping & Return Policy.